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Ability to maintain professional communication skills. Ability to multi-task, work under pressure, and handle interruptions. Excellent communication skills and ability to interact with diverse personalities. Telecom Sales Representative: Anchorage.
This includes working with purchasing to order materials; working with dispatch to schedule installation; keeping customer apprised of installation details. Competencies Excellent communication skills; years of experience in sales or in a technical occupation is required; Multi-tasking and detail-oriented Knowledge of Managed Services Cooperative attitude — must be able to effectively work with peers in a team-focused environment and willing to help other departments when needed Ability to work unsupervised with high levels of productivity; Good organizational skills and follow through on assignments Ability to build and maintain customer relationships; Ability to stay updated with technology; Education and Experience years of experience in sales or in a technical occupation College Degree in business or technical education or another relevant field.
Customer Service Representative: Anchorage. Job Summary The Customer Support Representative answers inbound customer service calls from internal and external customers.
How to apply: Qualified applicants please submit resume with cover letter via e-mail to: jobs microcom. Sales Representative: Soldotna. Job Summary The Sales Representative is responsible for providing excellent customer service and selling Microcom products to patrons. Responsibilities Responsible for selling products and services to new and existing customers Responsible for meeting current sales metrics Responsible for adhering to all sales processes and procedures as established by region Responsible for executing promotions and meeting or exceeding established sales goals Responsible for handling customer service issues Responsible for maintaining showroom standards Responsible for adherence to all Company policies and procedures Responsible for cold calling and supporting sales cross-promotions Must be able to work independently in a retail storefront Other miscellaneous duties as assigned by Sales Manager.
Competencies Strong sales skills and the ability to ensure customer satisfaction on a daily basis while maintaining operations within a retail store environment Strong interpersonal and communication skills Self-motivated, prioritizes tasks and works independently with minimal supervision Professional appearance and the ability to work early evenings and weekends Punctual and on time for all work-related activities Coachable and willing to apply techniques and knowledge Provide an exceptional, best in class, customer experience Willing to prospect customers via warm calls Capable of adapting quickly to industry and company changes Maintain minimum sales goals and expectations Education and Experience High School Diploma or equivalent required.
Project Manager: Anchorage. Job Summary The Project Manager is responsible for leading telecommunications projects to completion and following project management methodology to initiate, plan, execute, control, and closeout projects. Responsibilities Plan, coordinate, implement, and closeout projects according to the specifications and deadlines while keeping the project within budget.
Manage the delivery of network-based voice and data services Meet customer and internal requirements for timeliness, quality of service, and accurate billing. Utilize internal and external systems for completion, ensuring efficient use of existing network resources, and meeting goals and objectives for cost avoidance.
Oversee and manage a diverse team Define project scopes, manage, and participate in the procurement of materials Manage logistics including shipping Develop and maintain project budgets and schedules. Manage Contracts and outside contractors Maintain and ensure complete documentation of projects. Competencies Leadership — ability to lead, manage, and inspire a team and set the vision effectively.
Negotiation — ability to seek and resolve conflicts for win-win scenarios Scheduling — manage project scheduling Cost Control — critical, to ensure project delivery is within cost constraints and managing project finances intelligently. Demonstrated Risk, Contract, Quality, and Task Management Critical Thinking Project Recovery Excellent verbal and written communication skills Education and Experience Minimum of two years of experience to include project management, developing project budgets and schedules is required; experience in the telecommunications industry is preferred.
Logistical and procurement experience is highly desirable. Industry-specific certifications are highly valued and contribute toward education. Wireless Tower Technician: Anchorage. Responsibilities Installation of wireless communications systems. Climbing and working on communications towers for the purpose of installing, replacing, and repairing antenna systems and equipment.
Knowing the hazards associated with tower climbing, construction equipment, and working on or near energized lines and equipment. Runs required lines to the top of the tower; grounds coax lines and build different sizes and types of connectors.
Stacks tower steel and install sector mounts Basic knowledge of microwave dish and radio installations and path alignment Follow instructions accurately and complete the assigned course of action. Competencies Experience with wireless communications systems.
The basic use and care of hand tools and mechanical equipment. The ability to climb tall structures feet or more with 50 lb. Analyze situations accurately and adopt an appropriate course of action. Communicate orally and in writing. Recognize safety hazards and perform duties in a safe manner. Able to travel extensively throughout the assigned territory Must have the ability to climb towers, be able to pick up 50 lbs.
Warehouse Associate: Anchorage. Job Summary The Warehouse Associate receives, stocks, pulls, distributes, ships, and tracks receivers, installation materials, tools for Microcom technicians, contractors, and the sales department. Competencies Proficient in computer programs Able to lift at least 60 lbs Valid U. Accounts Receivable Specialist: Anchorage.
Job Summary As an Accounts Receivable Specialist, you will provide support for Accounts Receivable and other various accounting functions. Responsibilities Posts customer payments by recording cash, checks, and credit card transactions.
Updates receivables by totaling unpaid invoices. Verifies validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and customers. Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
Summarizes receivables by maintaining invoice accounts; coordinating monthly transfers to accounts receivable accounts; verifying totals; preparing reports. Prepares and maintains monthly billing invoices. Assists with admin tasks around the office. Updates job knowledge by participating in educational opportunities.
Accomplishes accounting and organization mission by completing related results as needed. Intermediate-level MS Office Software, especially Excel Experience with preparing reports and working with automated accounting systems.
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For immediate assistance, please call Sales Representative: Hilo. Requirements Competencies Strong sales skills and the ability to ensure customer satisfaction on a daily basis while maintaining operations within a retail store environment Strong interpersonal and communication skills Self-motivated, prioritizes tasks and works independently with minimal supervision Professional appearance and the ability to work early evenings and weekends Punctual and on time for all work-related activities Coachable and willing to apply techniques and knowledge Provide an exceptional, best in class, customer experience Willing to prospect customers via warm calls Capable of adapting quickly to industry and company changes Maintain minimum sales goals and expectations Education and Experience High School Diploma or equivalent required.
Electrical Engineer Intern: Anchorage. Job Summary Electrical Engineer Intern will support electrical engineers in the design of power and control systems.
Responsibilities Gain hands-on experience through the installation and testing of a variety of satellite communication systems and wireless distribution systems. Learn how to proactively identify potential problems; propose recommendations for an effective solution. Assist with weekly and on-demand reporting of all workflow activities. Gain engineering and project management skills by supporting our teams to complete projects on-time and on-budget.
Conduct site visits for information gathering purposes, as necessary. Attend training courses and seminars to earn certification in categories including satellite communications, general communications, and IP networks.
Adhere to company work hours, policies, procedures, and rules governing professional staff behavior. Adhere to company and professional ethics governing the handling of confidential information and the observation of confidentiality. Competencies Ability to work with engineers, vendors, operators, and management to coordinate project schedules is required. Ability to stand for long periods of time if needed.
Ability to work in small spaces if needed. Must be willing to take a drug screen, past employment verifications, and a background check. Degree must be in an Electrical Engineering discipline. Must have a cumulative GPA of 3. Job Summary Call center sales agents will answer incoming calls from customers who want to place orders for satellite television or satellite broadband systems.
Requirements Competencies To perform this job successfully, an individual must be able to perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to become proficient in relevant computer applications Quickly learn, apply and stick to our sales process Demonstrate effective communication and be detailed oriented Must be honest and believe in winning the right way Have an awesome attitude and be a team player years of experience in a call center environment Knowledge of customer service practices and principles Excellent data entry and typing skills Superior listening, verbal, and written communication skills Ability to handle stressful situation appropriately.
Office Administrator: Kapolei. Responsibilities Supports office and warehouse operations Manage phone calls and correspondence e-mail, letters, packages, etc. Handle queries from staff members and visitors Provide excellent customer service Equipment and inventory handling Book travel arrangements Other duties as assigned Competencies Work independently Strong written and oral communication skills Computer literacy Able to learn new software Familiarity with office equipment Problem-solving attitude with an eye for detail Excellent time management skills Flexibility.
Technology Sales Trainer: Anchorage. Job Summary A Sales Trainer is responsible for planning, coordinating and delivering training and developing programs to ensure Customer Acquisition and Retention. Sales Representative: Anchorage. Customer Service Manager: Anchorage. Job Summary We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization.
Warehouse Associate: Juneau. Job Summary The Warehouse Associate receives, stocks, pulls, distributes, ships and tracks receivers, installation materials, tools for Microcom technicians, contractors and sales department. Competencies Proficient on computer programs Able to lift at least 60 lbs Valid U. Job Summary Microcom is seeking a full-time IT Support team member with 2 or more years of experience supporting end user technology-related service requests.
Function as primary point of contact from assignment of ticket to successful resolution of issue. Customer Service experience. Customer Service Representative: Palmer. Job Summary Customer Service Representatives work directly with our customers, technicians, and providers to solve issues, upgrade accounts and answer frequently asked questions.
Responsibilities Provide good customer service through a one-call resolution on the calls received on a daily basis. Overcome objections to buying circumstances by being knowledgeable about product and services benefits and the value within the marketplace. Responsible for providing solutions to retain customers using strong sales and soft skill abilities. Accurately respond to questions regarding billing and payments by using all resources available.
Assist customers with technical questions regarding installation, troubleshooting, and hardware operation. Assist customer billing by asking for and accepting payments via credit card even on disconnected non-payment accounts.
Maintain performance standards in regards to productivity, quality assurance, attendance, sales, etc. Maintain company standards of behavior and conduct. Effectively work with peers in a team-focused environment. Other duties as required. Competencies Excellent oral and written skills. Proficient with Windows 95 or higher. Ability to work as part of a team. Strong organizational, time management, problem-solving and multitasking skills. Ability to be flexible with your training or work schedule.
Able to work days, nights, weekends and holidays and extra time as needed, Analyze technical issues and provide one-call resolution. Education and Experience High School Diploma. In-Home Solutions Technicians: Hawaii.
Job Summary Electronics Technician duties include, but are not limited to, installation work of commercial television systems, satellite TV and broadband systems and home automation systems. Responsibilities Install and service authorized smart home technology in customer homes Advise and educate customers on products that meet their needs Review products and provide helpful guides through blog entries or video Maintain a positive and professional demeanor with the customer Share customer feedback and insights with fellow field technicians Ensure on-time arrival to daily customer appointments Provide exceptional customer service Maintain a professional appearance Conduct routine maintenance and inventory of company products and equipment Competencies Problem Solving — Identifies and resolves problems in a timely manner; gather and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Technical skills — Assesses own strengths and weaknesses; pursues training and development opportunities; shares expertise with others. Customer Service — Manages difficult or emotional customer situations; educate customer on how to operate the system; responds promptly to customer needs; solicits customer feedback to improve service; responds to request for service and assistance. Complete paperwork accurately and in a timely manner.
Professionalism — Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions. Probably couldn't get a deal from them, like he would from dish. How many of these things you mentioned might be patented? Or the addition of an external hard disk via a USB port.
Sometimes when you navigate through the menus, the system only responds a couple of seconds after you push a button on the remote. Sometimes I can view a channel but when I try to record it, it says "Channel xxx does not allow recording". You can change the remote codes in the receiver. All remotes default to the same code.
I believe they're all default to '1'. Or is it ''? I can't remember. I've never had that become an issue. Fewer people these days use MHz phones. The vast majority use 2. Many phones sold in the last 10 years have been DECT 6. While Uverse DVR has some basic conflict-resolution capabilities, e.
With DISH DVR, this is done by re-ordering the list of scheduled recordings so that omitable recordings appear lower on the list than preferred recordings.
PCs these days have a lot more hard disk space than the average DVR. To record a program to a PC's hard disk, some people 1. Set the PC to record from video-in at the start time of the program, and stop after the duration of the program. The lack of auto-tune in U-verse DVR will require those people to manually change to the desired channel at the start of the program to begin the process of recording to a PC's hard disk. George Orwell. Reply to author. Report message as abuse.
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